Privacy Notice

1. Commitment to Privacy: We value the trust you place in Resolute Health Care Advisors. Resolute Health Care Advisors (“Resolute,” “we”, “us”) is committed to providing access to services and information online in a manner that respects and protects your privacy. This Privacy Policy explains what information we collect through our website at ResoluteHCA.com (the “Site”) and our other services, and how we use this information to provide outstanding service and to protect your personal information.

By access and using the Site or other services owned and/or operated by Resolute (collectively, the “Services”), you agree to the terms and conditions of this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Services.

2. Scope: This statement applies only to information collected by this web site. It does not apply to any third party web sites accessed through the Site.

3. What we collect and why: We collect the following types of information about you:

• You do not have to provide Personal Information to use the Site. However, you may need to provide certain Personal Information to use some of our other Services.
• Your Log-in information. When you sign up with Resolute for health care consulting services, you establish a password-protected personal account for storing information pertinent to your health care policy. Log-in information is used to determine whether or not you are authorized to use specific services. Your User ID is stored, however passwords are not stored.
• Personally identifiable information that you provide voluntarily. In order to establish a Resolute account, we will need your name, telephone number, relationship to the insured, and password. We may also ask you to provide information about dependents named on the insurance policy.

The information is used to process your registration, communicate with you, provide better service, as agreed upon in the Terms and Conditions statement.

The information entered on this site, including your name, contact information, and credit card information, are collected to process the transaction you are authorizing. We utilize third parties to process this transaction, using only the necessary information needed to securely perform their functions, and they are prohibited from using it for other purposes.

We may use Personal Information to fulfill the purpose for which such Personal Information was provided (e.g., to fulfill your enrollment request or other transaction). From time to time, we may send you newsletters or other important information about Resolute. Service announcements may contain information vital to your account, so members may not unsubscribe from service announcements.

We may notify you via email or through the mail about new features, services, and promotions. If you wish to unsubscribe from these mailings, please review the instructions in the “Contact Us” section below.

Testimonials are used to show benefits to certain programs Resolute offers. Resolute always seeks consent prior to posting any testimonial in which Personal Information is included.

Any Personal Information obtained through your contact with our Client Advisors team or communications with us, such as chat or emails, may be recorded to help us provide better service.

• Auto-collected information (web logs). Our web server automatically recognizes the Internet domain and IP address from which you accessed our web site, the date and time of your visit, and the pages you visited on our site, as well as information automatically forwarded by your browser. This information is used to help us understand aggregate uses of our site, track usage trends, and improve our services. Web logs may also be used for system problem monitoring and maintenance. This information is retained for one year then deleted completely from our systems.

4. Cookies: Cookies regularly uses browser tracking cookies. A “cookie” is a small file stored by your web browser on your computer. Cookies allow us to recognize who you are, when you arrive at out site, by associating an anonymous identification number in the cookie with other information you as a customer have provided us. That information is stored on our secured database. At no time is your name, street address, or credit card number stored within one of our cookies. Your email address is saved in your cookie if you register with us at ResoluteHCA.com.

Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. The information contained in a cookie typically includes information collected automatically by the web server and/or information provided voluntarily by the user. The user controls, via the computer’s operating system, whether cookies will be accepted and, if so how they will be handled. We do not use the current resolutehca.com cookie to track your activity on sites other than those operated by Resolute Health Care Advisors.

Accepting cookies through your web browser is your personal choice . At this time, you can still register and enroll at resolutehca.com even if you set your browser to disable cookies.

Resolute Health Care Advisors works with a variety of advertising companies to place our advertising at websites across the Internet. These advertising companies collect anonymous information about your visits to our web site, other advertising websites or interaction with our email through the use of “web beacons.” This technology allows them to develop Resolute Health Care Advisors advertising about goods and offers that may be of interest to you.

Web beacons are also used to review how visitors to resolutehca.com navigate our site or interact with our email advertising. Third-party companies assist in the collection and analysis of this data. The companies may access your email address through web beacons. Your name, street address or credit card number is not accessed by or shared with other companies through these web beacons. I

5. Safeguarding Your Information: Whether you are registering online, updating your account, or speaking with one of our advisors, protecting your personal information is important to us. We have put in place reasonable physical, technical, and administrative safeguards designed to prevent unauthorized access to, or use of, the information collected online. Resolute Health Care Advisors has contracted with third parties that have met industry-standards for security to take in necessary data, such as credit card information to store, transmit, and process this transaction securely.

6. Sharing your information: We will not share your information with third parties except:

• As required by law
• As necessary to protect Resolute Health Care Advisors’ interests;
• With service providers acting on our behalf who have agreed, in writing, to protect the confidentiality of the data, or
• In instances that your permit OR in accordance with your consent.

Resolute Health Care Advisors has contracted with third parties that have met industry-standards for security to take in necessary data, such as credit card information to store, transmit, and process this transaction securely.

If you are authorizing periodic payments, these third parties will retain the information you have provided when necessary to process such payments.

7. Links to other websites: While visiting resolutehca.com, you may link to other web sites. Other sites have their own policies regarding privacy. When you provide personal information at one of those sites, you are subject to the site operator’s privacy policy, not the Resolute Health Care Advisors privacy policy. We encourage you to read the privacy statements of other sites for assurance that their practices safeguard your privacy before submitting any personal information.

8. Children under 18: This web site is intended for use by people aged 18 or older who are primary policyholders of medical insurance or legal personal representatives of primary policyholders. We do not knowingly collect personally identifiable information from children under the age of 13 on our website. We will collect additional information about your medical insurance dependents through separate communication.

9. Changes to Statement: We may change our privacy policy from time to time. When considering any change your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically.

10. Contact Us: We welcome suggestions and questions about our privacy statement. Please send them to info@Resolutehca.com or call 1.877.847.3992.

11. Your Consent: As described in the processing of your transaction, by clicking Submit, you agree to the transaction under the terms entered above and under the terms of this Privacy Statement.